[Network Plymouth] WARNING ABOUT PARKING AT TOYS R US IN PLYMOUTH

[Natacha]

Hi all,

 

For those of you who do go to Plymouth, I thought I would send you a warning about the car park operators at Toys R Us.  My husband visited the store on 9th May with my parents-in-law to purchase some toys for their granddaughter's birthday.  My mother-in-law became dizzy due to new medication she is taking and they had to get water quickly and allow her to sit for a while.  This means they went over the allotted time allowed by just 31 minutes.

 

One month later, we received a fine for £75 (although if we paid it quickly, it would have been £50).  They said that they were operating in accordance with the DVLA Code of Practice (having contacted DVLA, there isn't one).  They got our car details by sending £2.50 to the DVLA - apparently anyone can do this - so please be aware.  I have e-mailed them four times asking for their Appeals Procedure and still no response on this.  I then sent an e-mail on Monday explaining the situation and we received a letter this morning dismissing the appeal.  I understand from other people that they actually don't consider appeals.

 

All I am saying is please be careful - there are cowboy operators out there - this particular company G24 has a very bad reputation.

 

Toys R Us have refused to help.  If anyone out there can help, I would be grateful.

Thanks,

Natacha
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